Errors

Types of Errors

There are two types of errors:

• Server
• Tool

In the event either of these occur, the execution will continue acknowledging the failure and moving on.

Server Errors

These errors originate from the execution of ASRaaS or NLUaaS.

See ASR Status Codes. See NLU Status Codes.

If a server error occurs, depending on the type, an attempt to retry the request will be made, based on configuration.

Tool Errors

These errors originate from the execution of the tool; and will require an updated package.

Please contact your Nuance Technical Expert for assistance.